K C’s Plumbing & Heating is rated as one of the top plumbing companies in Greater Vancouver. They rank in at number 53 on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 40 factors. The rating system analyzes all information available online for every plumbing company in the Lower Mainland – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
Related: See which other plumbing companies rank in the top in the Lower Mainland
Accountability & Trust
K C’s Plumbing & Heating scores well in the category of accountability and trust. They have been in business for 26 years, and they have an A+ rating with the Better Business Bureau. They have had 3 complaints filed against them with the Better Business Bureau over the past 3 years. Other plumbing companies in Greater Vancouver have received an average of 1 complaint over the same time period.
K C’s Plumbing & Heating is also accredited by the Better Business Bureau which we think is important for creating a level of accountability. Currently only 50% of Greater Vancouver’s plumbing companies are accredited by the Better Business Bureau.
Online Reviews
In regard to ratings and reviews found on the internet, the company does well with good reviews on Yelp, Google, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.
Warranties & Satisfaction Guarantee
604-873-3753
1896 Kingsway
Vancouver BC V5N 2S7
We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.
K C’s Plumbing & Heating has not published any information publicly about offering a specific warranty or satisfaction guarantee.
Our Score for K C’s Plumbing & Heating
In the bar graphs below, you can see that our overall score for K C’s Plumbing & Heating is Fair at 53%. Their Accountability & Trust score is excellent and adds up to 85%. Our adjusted Online Review score for them is good at 62%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t provided any public information about this.
Overall Score
Fair
Accountability & Trust
Excellent
Online Reviews
Good
Warranties & Satisfaction Guarantee
None Published
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Has an A+ rating and
In business 26 years (since 1993).
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Google: 36 reviews | 84% Score from Clients
Yelp.ca: 77 reviews | 76% Score from Clients
HomeStars: 2 reviews | 70% Score from Clients
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Unnatural online review pattern(s)
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Could do better with a Satisfaction Guarantee and/or a published Warranty
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Decent online reviews
Discounts & Coupons for K C’s Plumbing & Heating
We currently aren’t aware of any discounts or coupons for K C’s Plumbing & Heating, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.