High Mark Plumbing is among the top highest rated plumbing companies in Greater Vancouver. They rank in at number 70 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the Lower Mainland and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.
Related: See which other companies rank in the top
Accountability & Trust
High Mark Plumbing scores well for accountability and trust. They have been in business for 17 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years. The average plumbing company in Greater Vancouver has had 1 complaint over the same time frame.
High Mark Plumbing is also accredited by the Better Business Bureau which we believe is important to create accountability. Presently, only 50% of Greater Vancouver’s plumbers are accredited by the Better Business Bureau. In our view, High Mark Plumbing could improve some more by working on their online ratings.
Online Reviews
When it comes to online ratings and reviews, the company could do better by improving on some of their low reviews on Google, HomeStars, and Yelp. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.
Warranties & Satisfaction Guarantee
604-245-9849
109 – 1515 Broadway Street
Port Coquitlam, BC V3C 6M2
We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.
High Mark Plumbing has not published any information publicly about offering a specific warranty or satisfaction guarantee.
Our Score for High Mark Plumbing
As you’ll see in the graph below, our overall score for High Mark Plumbing is Fair at 42%. Their Accountability & Trust score is excellent and comes in at 100%. Our adjusted Online Review score for them is low at 11%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.
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Overall Score
Fair
Accountability & Trust
Excellent
Online Reviews
Low
Warranties & Satisfaction Guarantee
None Published
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Has an A+ rating and
In business 17 years (since 2005).
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Google: 554 reviews | 94% Score from Clients
Yelp.ca: 39 reviews | 51% Score from Clients
HomeStars: 23 reviews | 84% Score from Clients
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Unnatural online review pattern(s)
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Could do better with a Satisfaction Guarantee and/or a published Warranty
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Decent online reviews
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Many years in business with no complaints
Discounts & Coupons for High Mark Plumbing
We currently aren’t aware of any discounts or coupons for High Mark Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.