Richfield Plumbing & Heating Ltd. is rated as one of the top 5 plumbing companies in Greater Edmonton. They rank in at number five on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 40 factors. The rating system analyzes all information available online for every plumbing company in the Edmonton Capital Region – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
Related: See which other plumbing companies rank in the top 5 in the Edmonton Capital Region
Accountability & Trust
Richfield scores well for accountability and trust. They have been in business for 40 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years. The average plumbing company in Greater Edmonton has had 0.6 complaints over the same time frame.
Presently, 59% of Greater Edmonton’s plumbers are accredited by the Better Business Bureau. In our view, Richfield could improve some more by becoming accredited.
Online Reviews
When it comes to reviews and ratings found on solid online business review sites, the company does very well with strong reviews on HomeStars, Google, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.
Warranties & Satisfaction Guarantee
Richfield Plumbing & Heating Ltd.
780-462-7321
8740 51 Avenue
Edmonton, AB T6E 5E8
We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.
Richfield has not published any information publicly about offering a specific warranty or satisfaction guarantee.
Our Score for Richfield
As you can see illustrated in the graphs below, our overall rating for Richfield is Excellent at 81%. Their Accountability & Trust score is excellent at 88%. Our adjusted Online Review score for them is excellent at 93%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.
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Overall Score
Excellent
Accountability & Trust
Excellent
Online Reviews
Excellent
Warranties & Satisfaction Guarantee
None Published
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Has an A+ rating and
In business 40 years (since 1979).
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Google: 88 reviews | 96% Score from Clients
Yelp.ca: 23 reviews | 90% Score from Clients
HomeStars: 1 review | 100% Score from Clients
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Lower level of accountability – not accredited by and accountable to the Better Business Bureau
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Unnatural online review pattern(s)
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Could do better with a Satisfaction Guarantee and/or a published Warranty
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Excellent online reviews
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Many years in business with no complaints
Coupons & Discounts for Richfield
We currently aren’t aware of any discounts or coupons for Richfield, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.
Tips for Hiring a Plumber
Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.