Ratings & Reviews for Always Plumbing & Heating Ltd.

Always Plumbing & Heating Ltd. is among the top 30 highest rated plumbing companies in Greater Edmonton. They rank in at number 27 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the Edmonton Capital Region and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

Related: See which other plumbing companies rank in the top 30 in the Edmonton Capital Region

Accountability & Trust

Always Plumbing & Heating scores well in our accountability and trust category. They have been operating for 21 years, and they have an A+ rating with the Better Business Bureau. They have had 3 complaints filed over the last 3 years with the Better Business Bureau. Other plumbing services in Greater Edmonton have had an average of 0.6 complaints over the same time frame, and the average company their size across Canada has had 9 complaints over the same period.

Always Plumbing & Heating has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability.

Online Reviews

When it comes to online ratings and reviews, the company could do better by improving on some of their low reviews on Google, HomeStars, and Yelp. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

It’s good to see that Always Plumbing & Heating offers a warranty that depends on the job and a satisfaction guarantee.

Our Score for Always Plumbing & Heating

As you can see illustrated in the graphs below, our overall rating for Always Plumbing & Heating is Fair at 54%. Their Accountability & Trust score is excellent at 85%. Our adjusted Online Review score for them is fair at 44%, and their Warranty & Satisfaction Guarantee score is very good at 55%.

Always Plumbing & Heating Ltd.

Discounts & Coupons for Always Plumbing & Heating

If you’re thinking of hiring Always Plumbing & Heating, make sure to take a quick look at their discounts and coupons webpage first.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.