Review & Ratings for Roto-Rooter Plumbing & Drain Services

Roto-Rooter Plumbing & Drain Services is among the top 20 highest rated plumbing companies in Calgary. They rank in at number nineteen on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the Calgary area and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

Related: See which other companies rank in the top 20

Accountability & Trust

Roto-Rooter scores well for accountability and trust. They have been in business for 14 years, and they have an A+ rating with the Better Business Bureau. They have had 2 complaints filed against them with the Better Business Bureau over the past 3 years. The average plumbing company in Calgary has had 0.7 complaints over the same time frame.

Roto-Rooter is also accredited by the Better Business Bureau which we believe is important to create accountability. Presently, only 50% of Calgary’s plumbers are accredited by the Better Business Bureau.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company performs moderately with average reviews on HomeStars, Google, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

Roto-Rooter has not publicly released any information about supplying clients with a specific warranty or satisfaction guarantee.

Our Score for Roto-Rooter

In the bar graphs below, you can see that our overall score for Roto-Rooter is Fair at 51%. Their Accountability & Trust score is excellent and adds up to 95%. Our adjusted Online Review score for them is fair at 50%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t provided any public information about this.

Roto-Rooter Plumbing & Drain Services

Coupons & Discounts for Roto-Rooter

We currently aren’t aware of any discounts or coupons for Roto-Rooter, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.