Review for Ace Plumbing & Ratings

Ace Plumbing ranks as one of the top 20 highest rated plumbing companies in Calgary. They are rated at number sixteen on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 40 weighted factors. The rating system evaluates all information available online for every plumbing company in the Calgary area and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

Related: See which other plumbing companies rank in the top 20 in the Calgary area

Accountability & Trust

Ace Plumbing scores well in the category of accountability and trust. They have been in business for 44 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years. Other plumbing companies in Calgary have received an average of 0.7 complaints over the same time period.

Ace Plumbing is also accredited by the Better Business Bureau which we think is important for creating a level of accountability. Currently only 50% of Calgary’s plumbing companies are accredited by the Better Business Bureau. From our perspective, Ace Plumbing could improve further by working on their online ratings.

Online Reviews

In regard to ratings and reviews found on the internet, the company could do better by improving on some of their low reviews on Yelp, Google, and HomeStars. It would be helpful to see more reviews for this company. If you choose to work with them, make sure to let everyone know what your experience was like by posting a review for them on Yelp, Google, or HomeStars.

Warranties & Satisfaction Guarantee

We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.

It’s good to see that Ace Plumbing offers a warranty of some kind, but they haven’t published much information about itsatisfaction guarantee.

Our Score for Ace Plumbing

As you can see illustrated in the graphs below, our overall rating for Ace Plumbing is Fair at 52%. Their Accountability & Trust score is excellent at 90%. Our adjusted Online Review score for them is low at 20%, and their Warranty & Satisfaction Guarantee score is very good at 55%.

Ace Plumbing

Ace Plumbing’s Coupons & Discounts

We currently aren’t aware of any discounts or coupons for Ace Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.