Review & Ratings for Multi-Drain Inc.

Multi-Drain Inc. is among the top 5 highest rated plumbing companies in the Greater Ottawa Area. They rank in at number 0 on BestPlumbers.ca’s rating scale which evaluates and scores plumbers using more than 40 different factors. The rating system looks at all information available for every plumbing company in the National Capital Region and scores each company according to three categories: Accountability & Trust, Online Reviews, and Warranties & Satisfaction Guarantees.

Related: See what other plumbers rank in the top 5 in the Greater Ottawa Area

Accountability & Trust

Multi-Drain Inc scores well for accountability and trust. They have been in business for 21 years, and they have not had any complaints filed against them with the Better Business Bureau over the past 3 years. In our view, they could improve some more by becoming accredited by the Better Business Bureau and improving their rating with the Better Business Bureau.

Online Reviews

In regard to ratings and reviews found on the internet, the company could do better by improving on some of their low reviews on HomeStars. It would be helpful to see more reviews for this company. If you choose to work with them, make sure to let everyone know what your experience was like by posting a review for them on Yelp, Google, or HomeStars.

Warranties & Satisfaction Guarantee

We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.

While satisfaction guarantees and parts and labour warranties are commonly offered in some Canadian cities, they’re only publically offered by 30% of plumbers in the Greater Ottawa Area. However, it’s good to see that Multi-Drain Inc is heading in the right direction by offering a satisfaction guarantee.

Our Score for Multi-Drain Inc

As you can see illustrated in the graphs below, our overall rating for Multi-Drain Inc is Fair at 43%. Their Accountability & Trust score is fair at 55%. Our adjusted Online Review score for them is low at 23%, and their Warranty & Satisfaction Guarantee score is very good at 50%.

Multi-Drain Inc.

Coupons & Discounts for Multi-Drain Inc

We currently aren’t aware of any discounts or coupons for Multi-Drain Inc, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.