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Review & Ratings for Multi-Drain Inc.

Multi-Drain Inc. is rated as one of the top 20 plumbing companies in the Greater Ottawa Area. They rank in at number eighteen on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 20 factors. The rating system analyzes all information available online for every plumbing company in the National Capital Region – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

     
  

Multi-Drain Inc.

(613) 737-6500
2600 Edinburgh Place
Ottawa, ON K1B 5M1

  
     

Related: See which other companies rank in the top 20

Accountability & Trust

Multi-Drain Inc scores well in our accountability and trust category. They have been operating for 17 years, and they have had 1 complaint filed over the last 3 years with the Better Business Bureau. In our view, they could improve some more by becoming accredited by the Better Business Bureau.

Online Reviews

When it comes to online ratings and reviews, the company does very well with strong reviews on HomeStars. However, it would be nice to see a higher number of reviews for this company. So if you use them, make sure to let everyone know how they did by leaving a review for them on Google Places for Business, HomeStars, or Yelp.

Warranties & Satisfaction Guarantee

We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.

While satisfaction guarantees and parts and labour warranties are commonly offered in some Canadian cities, they’re only publically offered by 30% of plumbers in the Greater Ottawa Area. However, it’s good to see that Multi-Drain Inc is heading in the right direction by offering a satisfaction guarantee.

Our Score for Multi-Drain Inc

As you can see illustrated in the graphs below, our overall rating for Multi-Drain Inc is Low at 38%. Their Accountability & Trust score is fair at 45%. Our adjusted Online Review score for them is low at 23%, and their Warranty & Satisfaction Guarantee score amounts to very good at 50%.

Multi-Drain Inc.
Overall Score

 Low

Accountability & Trust

 Fair

Online Reviews

 Low

Warranties & Satisfaction Guarantee

 Very Good
 

Not Accredited by the Better Business Bureau.

Has an A+ rating and 1 complaint.

In business 17 years (since 1999).

Google: 0 reviews | 0% Score from Clients

Yelp.ca: 0 reviews | 0% Score from Clients

HomeStars: 1 review | 100% Score from Clients

Score for Multi-Drain Inc. is decreased by:

  • Lower level of accountability – not accredited by and accountable to the Better Business Bureau
  • Low online reviews

Their score is increased by:

Multi-Drain Inc.

(613) 737-6500

2600 Edinburgh Place, Ottawa, Ontario K1B 5M1

Address to report errors for plumbers & plumbing companies in this directory

 

Coupons & Discounts for Multi-Drain Inc

We currently aren’t aware of any discounts or coupons for Multi-Drain Inc, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.