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Review & Ratings for Candor Plumbing & Heating Ltd

Candor Plumbing & Heating Ltd ranks as one of the top 20 highest rated plumbing companies in the Greater Ottawa Area. They are rated at number eleven on’s rating system which analyzes and ranks plumbers across Canada using more than 20 weighted factors. The rating system evaluates all information available online for every plumbing company in the National Capital Region and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.


Candor Plumbing & Heating Ltd

(613) 744-4369
1314 Aurele Street
Ottawa, ON K1B 3L3


Related: See which other plumbing companies rank in the top 20 in the National Capital Region

Accountability & Trust

Candor Plumbing & Heating scores well in the category of accountability and trust. They have been in business for 32 years, and they have had 1 complaint filed against them with the Better Business Bureau over the past 3 years. Candor Plumbing & Heating Ltd is also accredited by the Better Business Bureau which we believe is important to create accountability.

Online Reviews

In regard to ratings and reviews found on the internet, the company does very well with strong reviews on Yelp, Google Places for Business, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

While warranties and satisfaction guarantees are fairly common in some Canadian cities, only 30% of plumbing services publically offer them in the Greater Ottawa Area.

Candor Plumbing & Heating has not publicly released any information about supplying clients with a specific warranty or satisfaction guarantee.

Our Score for Candor Plumbing & Heating

As you’ll see in the graph below, our overall score for Candor Plumbing & Heating is Very Good at 71%. Their Accountability & Trust score is excellent and comes in at 95%. Our adjusted Online Review score for them is very good at 74%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t published any information about this.

Candor Plumbing & Heating Ltd
Overall Score

 Very Good

Accountability & Trust


Online Reviews

 Very Good

Warranties & Satisfaction Guarantee

None Published 

Accredited by the Better Business Bureau.

Has an A+ rating and 1 complaint.

In business 32 years (since 1986).

Google: 7 reviews | 100% Score from Clients 9 reviews | 71% Score from Clients

HomeStars: 4 reviews | 53% Score from Clients

Score for Candor Plumbing & Heating Ltd is decreased by:

  • Unnatural online review pattern(s)
  • Could do better with a Satisfaction Guarantee and/or a published Warranty

Their score is increased by:

Candor Plumbing & Heating Ltd

(613) 744-4369

1314 Aurele Street, Ottawa, Ontario K1B 3L3

Address to report errors for plumbers & plumbing companies in this directory


Coupons & Discounts for Candor Plumbing & Heating

We currently aren’t aware of any discounts or coupons for Candor Plumbing & Heating, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.