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Ratings & Reviews for Roger’s Plumbing & Heating & Roger The Plumber Ltd.

Olson Plumbing & Heating is rated as one of the top 10 plumbing companies in Greater Vancouver. They rank in at number six on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 20 factors. The rating system analyzes all information available online for every plumbing company in the Lower Mainland – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

     
  

Olson Plumbing & Heating

604-531-1555
202 – 15388 24 Ave
Surrey, BC V4A 2J2

  
     

Related: See which other companies rank in the top 10

Accountability & Trust

Olson Plumbing & Heating scores well in the category of accountability and trust. They have been in business for 41 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed against them with the Better Business Bureau over the past 3 years. Other plumbing companies in Greater Vancouver have received an average of 1.7 complaints over the same time period.

Olson Plumbing & Heating is also accredited by the Better Business Bureau which we think is important for creating a level of accountability.

Online Reviews

When it comes to online ratings and reviews, the company does fairly well with decent reviews on Google Places for Business, HomeStars, and Yelp. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.

Warranties & Satisfaction Guarantee

We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.

Olson Plumbing & Heating has not publicly published any information about providing a specific warranty or satisfaction guarantee.

Our Score for Olson Plumbing & Heating

In the bar graphs below, you can see that our overall score for Olson Plumbing & Heating is Excellent at 80%. Their Accountability & Trust score is excellent and adds up to 100%. Our adjusted Online Review score for them is very good at 75%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t provided any public information about this.

Olson Plumbing & Heating
Overall Score

 Excellent

Accountability & Trust

 Excellent

Online Reviews

 Very Good

Warranties & Satisfaction Guarantee

None Published 

Accredited by the Better Business Bureau.

Has an A+ rating and 0 complaints.

In business 41 years (since 1975).

Google: 8 reviews | 90% Score from Clients

Yelp.ca: 5 reviews | 100% Score from Clients

HomeStars: 9 reviews | 89% Score from Clients

Score for Olson Plumbing & Heating is decreased by:

  • Unnatural online review pattern(s)
  • Could do better with a Satisfaction Guarantee and/or a published Warranty

Their score is increased by:

Olson Plumbing & Heating

604-531-1555

202 – 15388 24 Ave, Surrey, BC V4A 2J2

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Discounts & Coupons for Olson Plumbing & Heating

We currently aren’t aware of any discounts or coupons for Olson Plumbing & Heating, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.