Ratings & Review for Roger’s Plumbing & Heating or Roger The Plumber Ltd.

Roger’s Plumbing & Heating or Roger The Plumber Ltd. is rated as one of the top 20 plumbing companies in Greater Vancouver. They rank in at number eleven on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 20 factors. The rating system analyzes all information available online for every plumbing company in the Lower Mainland and across Canada and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.


Roger’s Plumbing & Heating or Roger The Plumber Ltd.

202 – 15388 24 Ave
Surrey, BC V4A 2J2


Related: See which other companies rank in the top 20

Accountability & Trust

Roger’s Plumbing scores well in the category of accountability and trust. They have been in business for 39 years, and they have not had any complaints filed against them with the Better Business Bureau over the past 3 years. They are also accredited by the Better Business Bureau which we think is important for creating a level of accountability.

Online Reviews

When it comes to online ratings and reviews, the company does very well with strong reviews on Google Places for Business, HomeStars, and Yelp. We were concerned to see some unnatural online review patterns. This sometimes happens when plumbing companies encourage a lot of their most satisfied customers to review the company on specific websites.

Warranties & Satisfaction Guarantee

We think it would be good if every plumber publicly offered a warranty on their labour and the parts they install in people’s homes. On top of this, it’s ideal when a plumber also offers a satisfaction guarantee – assuring you, the paying customer, that the repair or installation you pay for is not done until you’re satisfied that it’s finished.

While satisfaction guarantees and parts and labour warranties are commonly offered in some Canadian cities, they’re not as common in Greater Vancouver.

Roger’s Plumbing has not publicly published any information about providing a specific warranty or satisfaction guarantee.

Our Score for Roger’s Plumbing

In the bar graphs below, you can see that our overall score for Roger’s Plumbing is Good at 69%. Their Accountability & Trust score is excellent and adds up to 100%. Their Online Review score is good at 66%, but their Warranties & Satisfaction Guarantee score is 0% since they haven’t provided any public information about this.

Roger’s Plumbing & Heating or Roger The Plumber Ltd.
Overall Score


Accountability & Trust


Online Reviews


Warranties & Satisfaction Guarantee

None Published 

Accredited by the Better Business Bureau.

Has an A+ rating and 0 complaints.

In business 39 years (since 1975).

Google: 7 reviews | 98% Score from Clients

Yelp.ca: 3 reviews | 100% Score from Clients

HomeStars: 9 reviews | 89% Score from Clients

Score for Roger’s Plumbing & Heating or Roger The Plumber Ltd. is decreased by:

  • Unnatural online review pattern(s)
  • Could do better with a Satisfaction Guarantee and/or a published Warranty

Their score is increased by:

Roger’s Plumbing & Heating or Roger The Plumber Ltd.


202 – 15388 24 Ave, Surrey, British Columbia V4A 2J2

Address to report errors for plumbers & plumbing companies in this directory


Discounts & Coupons for Roger’s Plumbing

We currently aren’t aware of any discounts or coupons for Roger’s Plumbing, but if you take a look on one of our city pages, you’ll find all publicly listed discounts for local plumbers in each plumber’s ratings profile.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.