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Review for Galaxy Plumbing Drainage & Heating Ltd. & Ratings

Galaxy Plumbing Drainage & Heating Ltd. ranks as one of the top 20 highest rated plumbing companies in Greater Vancouver. They are rated at number fifteen on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 20 weighted factors. The rating system evaluates all information available online for every plumbing company in the Lower Mainland and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

     
  

Galaxy Plumbing Drainage & Heating Ltd.

604-742-5299
101A – 3430 Brighton Ave
Burnaby, BC, V5A 3H4

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Related: See which other companies rank in the top 20

Accountability & Trust

Galaxy Plumbing scores well in our accountability and trust category. They have been operating for 22 years, and they have an A+ rating with the Better Business Bureau. They have had 1 complaint filed over the last 3 years with the Better Business Bureau. Other plumbing services in Greater Vancouver have had an average of 1.7 complaints over the same time frame.

Galaxy Plumbing has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company does fairly well with decent reviews on HomeStars, Google Places for Business, and Yelp. However, it would be good to see a greater number of reviews for this company. If you decide to hire them, make sure to let everyone know how well they performed by posting a review for them on HomeStars, Yelp, or Google Places for Business.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

It’s good to see that Galaxy Plumbing offers a warranty of 1 year on labour and a satisfaction guarantee.

Our Score for Galaxy Plumbing

As you can see illustrated in the graphs below, our overall rating for Galaxy Plumbing is Very Good at 72%. Their Accountability & Trust score is excellent at 95%. Our adjusted Online Review score for them is good at 68%, and their Warranty & Satisfaction Guarantee score amounts to very good at 50%.

Galaxy Plumbing Drainage & Heating Ltd.
Overall Score

 Very Good

Accountability & Trust

 Excellent

Online Reviews

 Good

Warranties & Satisfaction Guarantee

 Very Good
 

Accredited by the Better Business Bureau.

Has an A+ rating and 1 complaint.

In business 22 years (since 1994).

Google: 1 review | 20% Score from Clients

Yelp.ca: 4 reviews | 100% Score from Clients

HomeStars: 2 reviews | 100% Score from Clients

Score for Galaxy Plumbing Drainage & Heating Ltd. is decreased by:

  • Low online reviews

Their score is increased by:

Galaxy Plumbing Drainage & Heating Ltd.

604-742-5299

101A – 3430 Brighton Ave, Burnaby, BC, V5A 3H4

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Discounts & Coupons for Galaxy Plumbing

If you’re looking at calling on Galaxy Plumbing, make sure to check out their coupons and discounts page first.

Tips for Hiring a Plumber

Regardless of how high a company ranks, always get a quote from at least 3 plumbers before hiring someone to do your job. Also check out our guide to help you find the best plumber for your repair or project.