Drain Master Plumber Review & Ratings

Drain Master Plumber is rated as one of the top 40 plumbing companies in Greater Vancouver. They rank in at number 37 on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 20 factors. The rating system analyzes all information available online for every plumbing company in the Lower Mainland – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.


Drain Master Plumber

3287 Ardingley Ave
Burnaby, BC V5B 4A5

2236 Garden Dr
Vancouver, BC V5N 4X2

431 Alouette Dr
Coquitlam, BC V3C 4Y1


Related: See which other companies rank in the top 40

Accountability & Trust

Drain Master scores fairly in our accountability and trust category. They have been operating for 24 years, and they have an A+ rating with the Better Business Bureau. However, they have had 10 complaints filed over the last 3 years with the Better Business Bureau. Other plumbing services in Greater Vancouver have had an average of 1.7 complaints over the same time frame.

Drain Master has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability.

Online Reviews

In regard to ratings and reviews found on the internet, the company does fairly well with decent reviews on Yelp and Google Places for Business.

Warranties & Satisfaction Guarantee

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

It’s good to see that Drain Master is heading in the right direction by offering a guarantee on their work.

Our Score for Drain Master

As you’ll see in the graph below, our overall score for Drain Master is Fair at 57%. Their Accountability & Trust score is very good and comes in at 70%. Our adjusted Online Review score for them is very good at 71%, and their Warranties & Satisfaction Guarantee score is low at 15%.

Drain Master Plumber
Overall Score


Accountability & Trust

 Very Good

Online Reviews

 Very Good

Warranties & Satisfaction Guarantee


Accredited by the Better Business Bureau.

Has an A+ rating and 10 complaints.

In business 24 years (since 1992).

Google: 17 reviews | 78% Score from Clients

Yelp.ca: 5 reviews | 84% Score from Clients

HomeStars: 0 reviews | 0% Score from Clients

    Score for Drain Master Plumber is decreased by:

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    Drain Master Plumber


    3287 Ardingley Ave, Burnaby, BC V5B 4A5

    Address to report errors for plumbers & plumbing companies in this directory


    Discounts & Coupons for Drain Master

    If you’re looking at calling on Drain Master, make sure to check out their coupons and discounts page first.

    Tips for Hiring a Plumber

    Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.