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Ratings & Reviews for Ashton Service Group

Ashton Service Group is rated as one of the top 30 plumbing companies in Greater Vancouver. They rank in at number 29 on BestPlumbers.ca’s scoring system which evaluates and ranks plumbers across Canada using over 20 factors. The rating system analyzes all information available online for every plumbing company in the Lower Mainland – and across Canada – and scores every company on three categories: Accountability and Trust, Online Reviews, and Warranties and Satisfaction Guarantees.

     
  

Ashton Service Group

604-283-2383
4631 Shell Rd
Richmond, BC V6X 3M4

4060 Blenheim Street
Vancouver, BC, V6L 2Y9

2650 136th Street
Surrey, BC, V4P 1S3

  
     

Related: See what other plumbers rank in the top 30 in Greater Vancouver

Accountability & Trust

Ashton scores well in our accountability and trust category. They have been operating for 29 years, and they have an A+ rating with the Better Business Bureau. They have had 4 complaints filed over the last 3 years with the Better Business Bureau. Other plumbing services in Greater Vancouver have had an average of 1.7 complaints over the same time frame, and the average company their size across Canada has had 2 complaints over the same period.

Ashton has chosen to be an accredited member of the Better Business Bureau which we believe is important for maintaining accountability.

Online Reviews

When it comes to reviews and ratings found on solid online business review sites, the company does fairly well with decent reviews on HomeStars, Google Places for Business, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We believe it is very important that every plumber assure the quality of their work in some way. The most common ways to do this are with a parts and labour warranty and sometimes – in the best cases – with a satisfaction guarantee on top of all this. A satisfaction guarantee assures you, the one footing the bill, that the work you pay for is not finished until you’re satisfied that it’s done.

It’s good to see that Ashton is heading in the right direction by offering a satisfaction guarantee.

Our Score for Ashton

As you’ll see in the graph below, our overall score for Ashton is Good at 61%. Their Accountability & Trust score is excellent and comes in at 85%. Our adjusted Online Review score for them is good at 67%, and their Warranties & Satisfaction Guarantee score is fair at 25%.

Ashton Service Group
Overall Score

 Good

Accountability & Trust

 Excellent

Online Reviews

 Good

Warranties & Satisfaction Guarantee

 Fair
 

Accredited by the Better Business Bureau.

Has an A+ rating and 4 complaints.

In business 29 years (since 1987).

Google: 141 reviews | 94% Score from Clients

Yelp.ca: 55 reviews | 89% Score from Clients

HomeStars: 54 reviews | 93% Score from Clients

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Ashton Service Group

604-283-2383

4631 Shell Rd, Richmond, BC V6X 3M4

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Discounts & Coupons for Ashton

If you’re thinking of hiring Ashton, make sure to take a quick look at their discounts and coupons webpage first.

Tips for Hiring a Plumber

Regardless of how good a company looks or how high they rank, it’s always wise to get at least 3 quotes before hiring a plumber. We’ve also created a guide to help you find the best plumber for your renovation or repairs.