Pro Plumbing & Heating Ltd. ranks as one of the top 20 highest rated plumbing companies in Greater Edmonton. They are rated at number fifteen on BestPlumbers.ca’s rating system which analyzes and ranks plumbers across Canada using more than 40 weighted factors. The rating system evaluates all information available online for every plumbing company in the Edmonton Capital Region and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.
Related: See which other plumbing companies rank in the top 20 in the Edmonton Capital Region
Accountability & Trust
Pro Plumbing & Heating scores well in our accountability and trust category. They have been operating for 31 years, and they have an A+ rating with the Better Business Bureau. They have not had any complaints filed over the last 3 years with the Better Business Bureau. Other plumbing services in Greater Edmonton have had an average of 0.6 complaints over the same time frame.
Currently 59% of Greater Edmonton’s plumbing services are accredited by the Better Business Bureau. In our view, Pro Plumbing & Heating could improve some more by becoming accredited.
Online Reviews
In regard to ratings and reviews found on the internet, the company does well with good reviews on Yelp, Google, and HomeStars. We were concerned to see some unnatural patterns in their reviews online. This can sometimes happen when plumbing companies encourage a lot of their most delighted clients to leave a review for the company on specific sites.
Warranties & Satisfaction Guarantee
780-462-2225
6910 – 82 Avenue NW
Edmonton, AB T6B 0E7
We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.
It’s good to see that Pro Plumbing & Heating is heading in the right direction by offering a satisfaction guarantee.
Our Score for Pro Plumbing & Heating
As you’ll see in the graph below, our overall score for Pro Plumbing & Heating is Good at 68%. Their Accountability & Trust score is excellent and comes in at 88%. Our adjusted Online Review score for them is good at 63%, and their Warranties & Satisfaction Guarantee score is very good at 50%.
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Overall Score
Good
Accountability & Trust
Excellent
Online Reviews
Good
Warranties & Satisfaction Guarantee
Very Good
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Has an A+ rating and
In business 31 years (since 1988).
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Google: 119 reviews | 94% Score from Clients
Yelp.ca: 18 reviews | 92% Score from Clients
HomeStars: 8 reviews | 95% Score from Clients
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Lower level of accountability – not accredited by and accountable to the Better Business Bureau
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Unnatural online review pattern(s)
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Decent online reviews
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Many years in business with no complaints
Discounts & Coupons for Pro Plumbing & Heating
If you’re thinking of hiring Pro Plumbing & Heating, make sure to take a quick look at their discounts and coupons webpage first.
Tips for Hiring a Plumber
Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.