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Ratings & Reviews for Pro Plumbing & Heating Ltd.

Pro Plumbing & Heating Ltd. ranks as one of the top 30 highest rated plumbing companies in Greater Edmonton. They are rated at number 24 on’s rating system which analyzes and ranks plumbers across Canada using more than 20 weighted factors. The rating system evaluates all information available online for every plumbing company in the Edmonton Capital Region and assigns scores to each company for three important categories: Accountability & Trust, Online Reviews, and Warranties and Satisfaction Guarantees.


Pro Plumbing & Heating Ltd.

6910 – 82 Avenue NW
Edmonton, AB T6B 0E7


Related: See which other companies rank in the top 30

Accountability & Trust

Pro Plumbing & Heating currently doesn’t have a strong score in our accountability and trust category. They have been operating for 29 years, and they have an A+ rating with the Better Business Bureau. They have had 1 complaint filed over the last 3 years with the Better Business Bureau. Other plumbing services in Greater Edmonton have had an average of 1.4 complaints over the same time frame.

Currently 67% of Greater Edmonton’s plumbing services are accredited by the Better Business Bureau. In our view, Pro Plumbing & Heating could improve some more by becoming accredited.

Online Reviews

In regard to ratings and reviews found on the internet, the company performs moderately with average reviews on HomeStars, Google Places for Business, and Yelp. We were concerned to see some unnatural patterns in their online reviews. This can happen sometimes when plumbing companies encourage a lot of their happiest clients to rate the company on specific review sites.

Warranties & Satisfaction Guarantee

We think it is important that every plumbing company stand behind their work with a parts and labour warranty and ideally a satisfaction guarantee – guaranteeing you the paying customer that the job you pay for is not done until you’re satisfied.

It’s good to see that Pro Plumbing & Heating is heading in the right direction by offering a satisfaction guarantee.

Our Score for Pro Plumbing & Heating

As you’ll see in the graph below, our overall score for Pro Plumbing & Heating is Fair at 51%. Their Accountability & Trust score is fair and comes in at 45%. Our adjusted Online Review score for them is good at 63%, and their Warranties & Satisfaction Guarantee score amounts to very good at 50%.

Pro Plumbing & Heating Ltd.
Overall Score


Accountability & Trust


Online Reviews


Warranties & Satisfaction Guarantee

 Very Good

Not Accredited by the Better Business Bureau.

Has an A+ rating and 1 complaint.

In business 29 years (since 1988).

Google: 79 reviews | 94% Score from Clients 16 reviews | 91% Score from Clients

HomeStars: 5 reviews | 100% Score from Clients

Score for Pro Plumbing & Heating Ltd. is decreased by:

  • Lower level of accountability – not accredited by and accountable to the Better Business Bureau
  • Unnatural online review pattern(s)

Their score is increased by:

Pro Plumbing & Heating Ltd.


6910 – 82 Avenue NW, Edmonton, Alberta T6B 0E7

Address to report errors for plumbers & plumbing companies in this directory


Discounts & Coupons for Pro Plumbing & Heating

If you’re thinking of hiring Pro Plumbing & Heating, make sure to take a quick look at their discounts and coupons webpage first.

Tips for Hiring a Plumber

Regardless of how well a company ranks or how good their reviews are, it’s always a good idea to get a quote from at least 3 different plumbers before hiring anyone to work for you. To give you some additional insights into what to look for when hiring a plumber we’ve created an article to help you get the best bang for your buck.